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Microsoft 365 Copilot Chat vs. Copilot Cowork: Understanding the Difference (and When to Use Each)

Microsoft 365 Copilot Chat vs. Copilot Cowork: Understanding the Difference (and When to Use Each)

by Rachael Means | Jul 22, 2026 | AI

Microsoft continues to expand its AI capabilities inside Microsoft 365, and one of the most common questions organizations ask is: “What’s the difference between Copilot Chat and Copilot Cowork?” Although they both leverage Microsoft AI, they serve...
Apple for Business in SMBs | Mac, iPad & iPhone Workplace Solutions

Apple for Business in SMBs | Mac, iPad & iPhone Workplace Solutions

by Rachael Means | May 19, 2026 | Managed Services

How SMBs Can Unlock Productivity, Security, and Simplicity with Apple in the Workplace As businesses continue to modernize their IT environments, many small and mid-sized organizations are rethinking the tools they rely on every day. Increasingly, Apple...
Why Security and Permissions Matter Before Deploying Microsoft 365 Copilot

Why Security and Permissions Matter Before Deploying Microsoft 365 Copilot

by Rachael Means | May 11, 2026 | AI, Cybersecurity, Managed Services

As organizations evaluate Microsoft 365 Copilot, conversations often focus on productivity improvements, automation, and operational efficiency. But one of the most important readiness considerations is often less visible: security and permissions. Microsoft 365...
AI in Law Firms: Don’t Let Security Fall Behind

AI in Law Firms: Don’t Let Security Fall Behind

by Rachael Means | Apr 15, 2026 | AI, Cybersecurity, Managed Security Services, Managed Services

Artificial intelligence is transforming the legal industry at an unprecedented pace. From contract analysis to legal research and drafting, law firms are adopting AI to improve efficiency, reduce costs, and stay competitive. But while AI is moving fast, security: and...
Is Your IT Infrastructure Supporting Growth – or Holding It Back?

Is Your IT Infrastructure Supporting Growth – or Holding It Back?

by Rachael Means | Mar 11, 2026 | Infrastructure and Cloud Services

Technology should accelerate growth. But in many organizations, infrastructure evolves reactively rather than strategically. Over time, systems that once supported operations become constraints. Infrastructure That Supports Growth Growth-ready infrastructure...
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Managed IT, Cybersecurity & Cloud Solutions for SMBs

Onward Technologies, Inc. is a Northbrook, Illinois-based Managed Services Provider (MSP) delivering managed IT services, cybersecurity solutions, and infrastructure and cloud services for small and midsize businesses. We help organizations simplify technology, reduce risk, and improve business performance through proactive support and strategic IT guidance. Serving businesses throughout Chicagoland and supporting clients nationwide.
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