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Infrastructure & Cloud Services

DISASTER RECOVERY (DR)

No one likes to think about the worst things happening to their business but planning for it is essential. Onward has helped hundreds of firms plan for the worst and recover from real-life disasters. Our Disaster Recovery experts have conducted planning, test, and actual failovers and restorations from every disaster scenario, and we work with leading industry Disaster Recovery providers like StorageCraft, Datto, and Axcient to provide peace of mind and restoration capability in case the worst happens.

What Constitutes a Disaster?

Before any organization can make a successful disaster recovery plan, you first need to define what a disaster means for your business. At the most basic level, companies need to list and define major disruptions to their business – This could be anything from an office fire or break-in to a major regional disruption like a hurricane or terrorist attack. Once you define disasters and how you will recognize them, you will know which parts of the disaster recovery plan to implement, and when. You must also decide who needs to be notified in such an event as well as how and when they will be contacted.

What Are Essential Steps for Building a Successful DR Plan?

Whether your business is in logistics, manufacturing, legal, non-profit or financial services, for a successful Disaster Recovery strategy, you need to:

  • Back up and recover any application, data, or server
  • Provide on-premise and cloud backup options
  • Have flexible backup options to meet your Recovery Point Objective *
  • Retain Rapid Failover in a disaster to meet Recovery Time Objective *
  • Run frequent verification of backup files and tests of the recovery system.
  • Encrypt backups to protect against ransomware and other cyber threats

* Recovery Time Objective - As you think about recovering your business-critical data, you must answer the question - how long can we afford to be down? There can be various answers for different plan scenarios.  While this can be difficult to think about abstractly, Onward’s cyber strategists have years of experience and real-world disaster recovery expertise to help guide you to answers for your specific environment.

* Recovery Point Objective - When you make a disaster recovery plan, you’ll have to decided how much data you’ll be willing to lose. This is where planning in advance when you’re not under an extremely stressful disastrous situation can benefit your organization. Our DR strategists can help your team determine different recovery points for various scenarios. For some organizations, every transaction must be backed up and available no matter what, for others it may be acceptable to lose a few hours of work in a disaster. Your solution cost, maintenance, and expertise needed can vary based on your Recovery Point Objective, so working with our experts to determine the correct solution is essential.

Categorize and Prioritize data and systems – A Business Impact Analysis (BIA) is a systematic process that helps you evaluate the potential effects of an interruption to critical business operations as a result of a disaster, accident or emergency. A BIA is an essential component of an organization's business continuity plan; it includes an exploratory component to reveal any vulnerabilities and a planning component to develop strategies for minimizing risk. Our DR strategists can conduct a BIA that uncovers and describes the potential risks specific to your business. As part of your custom DR plan, these reports help you to identify the most common threats and help you prioritize them.

We help you address today’s most prevalent threats such as:

  • Ransomware
  • Insider threats
  • Terrorism
  • Loss of critical infrastructure
  • Pandemic/Public Health and Safety

Testing Your DR Plan –The most important step in a Disaster Recovery planning exercise is testing. After many years of DR planning, we always tell our clients that the only way to know if your Recovery Point Objective and Recovery Time Objective are set properly is conducting a full DR plan test. We prefer to learn this under a controlled DR test rather than during a real disaster. Onward DR team can help you facilitate, execute, and assess a full- or partial-failover disaster recovery test for any backup solution before or after a DR planning engagement.

Remote Workforce, Collaboration and other elements of Recovery

Recovering successfully from a disaster means you can easily and safely recover and access the data, business applications and communications needed to operate your business.

No matter the disruption – a power outage, a cybersecurity event or a pandemic, Onward helps you asses and implement remote connectivity tools to immediately and securely continue business operations with a mobile workforce.

Onward remote working solutions include:

  • VPN
  • VDI/RDS: terminal server, Citrix
  • Hotspots

 We keep you connected with collaboration tools like:

  • Zoom
  • GoToMeeting
  • Microsoft Teams
  • Trello

Flexible Security Controls We help you answer the question, "How is our Disaster work mode equally secure to our everyday work environment?"

How Can Onward Help You?