Co-Managed IT Services for Flexible Support
Augment your internal IT team with additional expertise, coverage, and strategic guidance, ensuring critical technology initiatives succeed without hiring full-time staff.
Overview & Service Inclusions
Co-Managed IT Services are designed for organizations with existing IT staff that need additional support. Our team works alongside your internal team to provide:
- 9Dedicated Technical Account Manager (TAM)
- 9vCIO and strategic IT guidance
- 9Supplemental Help Desk support
- 9Server and network monitoring
- 9Project support and IT lifecycle guidance
- 9Vendor coordination and management
Benefits for Clients:
- Extend IT Capabilities: Fill skill gaps without hiring full-time staff.
- Strategic Guidance: TAMs and vCIOs help align IT with business objectives.
- Improved Response Times: Additional support ensures faster resolution for critical issues.
- Scalable Support: Adjust levels of service as business needs change.
- Seamless Collaboration: Internal and external teams work together for efficient outcomes.
Co-Managed IT Services – Frequently Asked Questions
How does co-managed IT work with our current team?
Our team collaborates with your staff, providing supplemental expertise where needed.
Can this service scale up or down?
Yes, you can adjust support levels and focus areas as your business grows or changes.
Will our internal IT staff lose control of systems?
No. Your team maintains control. We enhance their capabilities and provide guidance, not replace them.