Managed Services

helpdesk services

Application Support

Onward has a dedicated team of US-based application experts that act as a single point of contact for your IT team and end-users. Every day, we put our skills, tools and experience to work for you. Regardless of your company size or industry regulatory requirements, Onward’s experts are available to help.

We support industry-leading applications like:

  • Microsoft Office (Outlook, Word, Excel, PowerPoint)
  • Microsoft Teams
  • Microsoft SharePoint
  • NetDocuments
  • iManage Work 10
  • ProLaw
  • Adobe Acrobat
  • DropBox
  • Citrix Receiver
  • Cisco AnyConnect
  • SonicWALL NetExtender
  • Chrome
  • Firefox
  • Internet Explorer/Edge

... and more


Application Training

Onward has expert trainers on staff to provide interesting, interactive sessions tailored to your business workflows.
  • We can provide training for many major applications including Microsoft Office, Windows 10, Adobe Acrobat, NetDocuments, iManage, and more.
  • We create sessions that are helpful, interesting, and convenient. We have provided Lunch & Learn, Deep Dive, tips & tricks, and office hours training sessions to clients in many industries
  • We work directly with you before the session to ensure sessions are customized to fit your users’ needs and provide customized handouts for every session.
  • Other training topics include Security Awareness, Cybersecurity Hygiene, Document Management, and more